10 Email Predictions for 2013

1. Your inbox will continue to be full. 2. You’ll check your inbox at least 5 times a day. 3. The more emails you send, the more you will receive. 4. You will spend significant hours just organizing your emails. And then you’ll spend even … Keep reading…

The Devil is in the Details

Mistakes happen – appointments get missed, deadlines slide by, and that phone call doesn’t get returned. These things happen to everyone sooner or later. Sometimes these are things that can be avoided next time, sometimes they’re unavoidable, and sometimes they’re just plain old stupid mistakes. … Keep reading…

Sh*t Happens!

I recently had to take a week off work unexpectedly and dash off to Ontario when my step-son went into the hospital. An hour before we hit the road, I was emailing clients and friends with promises of finishing up projects as soon as I … Keep reading…

How I Emptied My Inbox!

This is what an empty inbox looks like! It’s the first time I’ve seen mine like this in at least a couple of years, maybe longer. It looks kind of strange, doesn’t it? Even a little hard to get used to. What a boost of self-gratification … Keep reading…

You Reap What You Sow

My garden was on the Gardens Galore tour in support of the Crohn’s and Colitis Foundation of Canada last weekend, so I have been spending a lot of time getting it ready for company. It was all very exciting and, while preparing, I decided my … Keep reading…

Get a Head Start

Start thinking about your next newsletter issue as soon as your last one has gone out. Set up a place to gather your content ideas – an ‘idea catcher’. I use a folder on my Windows desktop. If you’re not always sitting at your computer … Keep reading…

Becoming A Master of Change

Which is more important: efficiency or customer service? Stop and think about it because the answer isn’t as obvious as you might think at first. I spent a good portion of my adult life working in the industrial sector managing logistics people and processes. One … Keep reading…

Accountability: More Than A Deadline

If you’ve been in business for more than a few months, you’ve had the discussion about accountability with at least one other business owner – and will continue to have that conversation with other business owners. We all struggle with staying focused and getting things … Keep reading…

A Season of Shedding

I’ve started off the year by getting rid of things. Jane, my organizer friend, would say that’s a good thing. But I’m not talking about emptying closets and trips to the curb. I’ve been shedding bits and pieces of my business. It feels like a … Keep reading…

Deciding to Delegate

If you are a control freak like me, you’ll know that delegation is a BIG decision. There are lots of things to consider. The question of what to delegate should be easy but often isn’t. You want to delegate things that… you don’t like to … Keep reading…

What to Write About

Your website is about what you do and your blog is about why you love what you do. I wish I could say I made that up but I read it somewhere. It has really stuck with me though. What an easy rule to follow! … Keep reading…

Pay your Bills Automatically

Getting statements and paying bills online is convenient, but it’s even more convenient to have them paid automatically. Consider having all your business expenses automatically charged to one credit card (that gives you airline mileage or other perks). Then have that credit card statement automatically … Keep reading…

Beat the Business Blahs

This is a blah time of year. The lack of sunshine is making me listless. I’m anxious for spring… and my garden. My enthusiasm is waning a bit. Are you feeling it too? Running a small business is hard. We can’t afford to show it … Keep reading…

Doodle

A cool little online app that you can use to coordinate decision-making among a group of people… and it’s really simple! You can ask for available dates for a meeting or ask for input to a decision.www.doodle.com(Thanks to Joan for this handy tool!) Click to … Keep reading…

Action and Email Don’t Mix

Reactionary Workflow – reacting to what’s coming in rather than being proactive. It’s a new term but a familiar feeling… and it sure did resonate with me. Being constantly connected means that it’s really easy for people to contact us. As a consequence, our ability … Keep reading…

The End Result

We all have the same 24 hours daily to accomplish our tasks. They come in a myriad of forms: phone calls, emails, projects, operational and administrative work, appointments, meetings and more. Priorities conflict, distractions tempt us and it’s hard to keep our eyes on the … Keep reading…

How Many Minutes?

Should you take the time to set up a good process?Whenever you think “If only…” with regard to your work, you have an opportunity. Consider it from an economic perspective: How many minutes would that “if only” save you each time it occurs? How many … Keep reading…

Check Things Off

I have clients and potential clients that want to start e-marketing campaigns. They are stuck at the step of putting together their first mailing list. In an effort to help, I decided I would give them a specific list of things they can do to … Keep reading…

The Rider, The Elephant and The Path

My business is all about making things easy for my clients. What I’ve learned is that making things easy isn’t the only secret to success. My clients need direction and motivation too. Getting the right mix of all three can be a challenge but, when … Keep reading…

Feeling Overwhelmed?

As an entrepreneur, it’s often difficult to find time and energy for back burner items like… setting up, figuring out, checking out, gathering new ideas or starting anything new. Particularly when the item is computer-based and it’s a sunny summer day! It’s easy to get overwhelmed online and stray … Keep reading…