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Marketing

What Are Your Small Business Blogging Goals?

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If your answer to the title of this post is “increase sales”, you’ve got that part right. But you should also realize that there’s no direct path from one to the other. You don’t start a blog and immediately make more sales – although I … Keep reading…

Try a Newsletter Full of Tidbits

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Tidbit is defined as “a small and particularly interesting item of gossip or information.” (Just in case you’re Canadian and were thinking about chocolate Timbits.) The most successful newsletters I’ve seen are full of tidbits. A tidbit is short, delightful and easily digested (just like … Keep reading…

All of Your Words are Important

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But all of our marketing words are not important in every context. We have to pick and choose. When I first started my business almost 15 years ago, I remember struggling with the distinction between features and benefits, and with talking about my potential clients’ … Keep reading…

What Name Are You Using?

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This morning I deleted an email from a good friend and past client. I didn’t realize it was from that wonderful lady because it didn’t show up in my inbox from her name or her company’s name. I only dug it out of my trash … Keep reading…

Good Marketing Practices Wear Out

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Is this you… ? When you watch TV, you can’t wait for the ads. On YouTube, you let every ad play fully. You open your email inbox eagerly every morning, anticipating all the emails with this week’s sales or next week’s webinars. You read the … Keep reading…

The Difference Between Editing and Proofing

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We often use the words editing and proofing interchangeably but there is a significant difference. If you’re not aware of it, you could be failing at both. Editing is big picture or ‘zoomed out’; proofing is detailed or ‘zoomed in’. Editing is about the overall … Keep reading…

Being Seen = Being Remembered

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Isn’t it amazing that it’s now so easy to keep in touch with people we met years ago? Social media has allowed me to reconnect with old friends and work colleagues from long before social media existed. (Yes, I’m that old.) It has also allowed … Keep reading…

Does Your Writing Pass the $1-A-Word Test?

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If you are looking for a quick and certain way of giving your words more impact, look no further than your purse or wallet. Take a look at the last thing you wrote. It doesn’t matter if it’s a letter, email, report, newsletter, web content … Keep reading…

Being Found vs. Getting Found

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Did you realize there’s a difference between being found and getting found? The words suggest a subtle difference but, really, there’s a huge distinction when it comes to online marketing. Many new and experienced small business owners make critical — often costly — mistakes by … Keep reading…

What’s Your Stumbling Block? Blogging Survey

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Ever since I wrote this article — Where Do You Get Stuck? — a couple of years ago, I’ve been on a mission to come up with solutions to content creation obstacles. coming up with ideas adapting your ideas for writing starting to write finishing … Keep reading…

Get Read to Get Ranked

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Years ago when I first started doing email newsletters, each new client had questions about writing the introduction to their very first issue. Eventually, I prepared a tip sheet for new clients and also posted the info on my blog thinking it might be useful … Keep reading…

woman working at computer

Editing Checklist for Your Marketing Content

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Whenever you write something, it’s always a good idea to wait a while before editing – later the same day or the next day. You’ll have a fresh perspective and it’ll be easier to pick out what can be improved upon. Here are a few … Keep reading…

business woman thinking while looking at laptop computer

How to Make Smart Marketing Decisions

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Small business owners can spend a lot of time and money on marketing initiatives. Sometimes we’re successful and sometimes not so much. I think of marketing as an experiment because – really – there are no magic bullets. There are best practices, there is good … Keep reading…

Being Sneaky About Email

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When I see the words “try this” along with the words “your email subscribers” in a headline, I get a little antsy. The email I received today included “sneaky-favorite email sequences” in the body text. Here’s the thing, if you’re delivering value to your readers … Keep reading…

What Are You NOT?

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Every small business owner struggles with their messaging from time to time and this is especially true when developing content for a new or refreshed website. I – and you – can sit and make a long list of words and phrases that describe the … Keep reading…

Content Template – Share a Concept

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You just had an a-ha moment – by thinking, researching, reading, discussing, learning, teaching, experimenting, or problem-solving. And now you’re anxious to share that new insight with your readers who will also benefit from it. Not sure how to organize your ideas and get writing? Download … Keep reading…

We Can’t Do It All So Let’s Choose Wisely

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My good friend and business collaborator, Anita Kirkbride, has been doing keynotes recently about how to embrace being #flawsome. It’s a hard lesson for someone like me with perfectionistic tendencies. But around mid-May, I made a conscious decision to let a few things suffer so … Keep reading…

Doing What You Can Actually Accomplish Trumps Perfection

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Social Media Day Halifax 2019 was an amazing day of learning and networking. I’ve been spending hours on Twitter, Facebook and Instagram reliving the day through other people’s posts… laughing, crying, and feeling the love. (Cue the angles… er… angels singing.) There is so much … Keep reading…

Email is the Alternate to SEO

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What’s a goal of business blogging that will never be a goal of email marketing? Search engine optimization (SEO), of course. For email, it’s all about subject line optimization. (Is SLO a ‘thing’?) Crafting a compelling email subject line can achieve better and more immediate … Keep reading…

BE the Rabbit Hole

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You know when you’ve been online for a while – scrolling, reading, tapping – and then realize the time? We may feel good (because we learned something), bad (because something pushed a hot button), or indifferent (what level on HayDay?). Regardless, we still think of … Keep reading…

woman praying in front of computer

What’s Your Value Proposition? Really.

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The words that make my heart sing are only sometimes the same words that make my potential clients’ hearts sing. And I’ve learned that I can be quite wrong about what I think is the value I bring to each relationship. For instance, nagging can … Keep reading…

Email Marketing 101

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Starting an email newsletter isn’t especially difficult if you have a propensity for apps and design. You could start tonight and send tomorrow if you really want to. BUT developing and implementing an email marketing strategy that will serve your business – and your readers … Keep reading…

Email Marketing Best Practices: It Depends…

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You’ve finally decided to start doing some email marketing for your small business. There are lots of things you know you need to consider and lots of things you don’t know about yet. But you’re game and, having finally made the decision, you hop online … Keep reading…

man typing on laptop

Proofing Checklist for Error-free Newsletters

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Having prepared and sent well over a thousand different newsletters, this is what I know to be true: mistakes happen. There are so many opportunities for error that I still cringe inwardly when I click ‘schedule’ or ‘send’. This checklist gives you an easy way … Keep reading…