All of Your Words are Important

But all of our marketing words are not important in every context. We have to pick and choose. When I first started my business almost 15 years ago, I remember struggling with the distinction between features and benefits, and with talking about my potential clients’ … Keep reading…

What Name Are You Using?

This morning I deleted an email from a good friend and past client. I didn’t realize it was from that wonderful lady because it didn’t show up in my inbox from her name or her company’s name. I only dug it out of my trash … Keep reading…

Good Marketing Practices Wear Out

Is this you… ? When you watch TV, you can’t wait for the ads. On YouTube, you let every ad play fully. You open your email inbox eagerly every morning, anticipating all the emails with this week’s sales or next week’s webinars. You read the … Keep reading…

The Difference Between Editing and Proofing

We often use the words editing and proofing interchangeably but there is a significant difference. If you’re not aware of it, you could be failing at both. Editing is big picture or ‘zoomed out’; proofing is detailed or ‘zoomed in’. Editing is about the overall … Keep reading…

Being Seen = Being Remembered

Isn’t it amazing that it’s now so easy to keep in touch with people we met years ago? Social media has allowed me to reconnect with old friends and work colleagues from long before social media existed. (Yes, I’m that old.) It has also allowed … Keep reading…

Does Your Writing Pass the $1-A-Word Test?

If you are looking for a quick and certain way of giving your words more impact, look no further than your purse or wallet. Take a look at the last thing you wrote. It doesn’t matter if it’s a letter, email, report, newsletter, web content … Keep reading…

Being Found vs. Getting Found

Did you realize there’s a difference between being found and getting found? The words suggest a subtle difference but, really, there’s a huge distinction when it comes to online marketing. Many new and experienced small business owners make critical — often costly — mistakes by … Keep reading…

Get Read to Get Ranked

Years ago when I first started doing email newsletters, each new client had questions about writing the introduction to their very first issue. Eventually, I prepared a tip sheet for new clients and also posted the info on my blog thinking it might be useful … Keep reading…

Email is the Alternate to SEO

What’s a goal of business blogging that will never be a goal of email marketing? Search engine optimization (SEO), of course. For email, it’s all about subject line optimization. (Is SLO a ‘thing’?) Crafting a compelling email subject line can achieve better and more immediate … Keep reading…

BE the Rabbit Hole

You know when you’ve been online for a while – scrolling, reading, tapping – and then realize the time? We may feel good (because we learned something), bad (because something pushed a hot button), or indifferent (what level on HayDay?). Regardless, we still think of … Keep reading…

Why Buy the Cow When You Can Get the Milk for Free?

Some people still think there’s a scarcity of information in the world, to be hoarded and divvied out carefully. It’s true that information becomes less valuable the more it proliferates… but there’s definitely no scarcity. If you are ever concerned about sharing too much information, … Keep reading…