Tips to Clear Your Inbox

empty box

Email is a business tool we just can’t avoid. Keeping our inboxes manageable is a daily challenge. (Believe me, I’ve tried the avoiding option and it only becomes a bigger job.) I’m usually pretty good about reading and responding; it’s the filing and organizing that … Keep reading…

Always Showing Up

wall with ladders

One night last week I dreamed that Mary Jane Copps and I co-authored a best-selling book called “Always Showing Up”. It was about the importance of being seen often and always bringing value to clients, potential clients and referrers – the commitment to building relationships … Keep reading…

Can I Make You Curious?

children looking over a wall

Perhaps it’s the control freak in me but have you ever wished you could make someone else be more curious? Years ago when I lived in Toronto, I went out with a guy who, after a few dates, suggested I shouldn’t talk about my work … Keep reading…

Beautiful Doesn’t Equal Attention

man with binoculars

We can all appreciate a beautiful website or newsletter or social feed. Colours, fonts, everything matches. Brand expression can be a wonderful thing. Last year, I was working with a new client who raised a concern that the colour I had used for the call-to-action … Keep reading…

One Word for 2021

woman holding face mask

When 2020 arrived, I had recently split with my husband of 17 years, sold our family home, and moved into a new apartment. The problem was that during the year of getting the house ready and sold, I turned away work. And I started the … Keep reading…