What Kind of Busy Are You?

Since when does being busy have to be a bad thing? It’s easy to find articles about how to avoid busy-work and how not to wear ‘busy’ as a badge. My first inkling that ‘busy’ isn’t always good came in the form of a phone … Keep reading…

This Useful Process Helps You Teach with Your Writing

If you do any amount of training or facilitating work with customers, you may already be familiar with adult learning models. Teachers use them to prepare insightful learning experiences. The one I’m familiar with is Kolb’s Experiential Learning Cycle but there are others equally useful: … Keep reading…

Why Does Everybody Know Me?

“Everybody knows who you are. How do you know so many people?” I hear it every so often… and my answer is really easy. It’s not because I’m such a charming person. It’s absolutely because my name shows up in their inbox every single week. … Keep reading…