Do You Need an Editorial Calendar?

An editorial calendar makes it easy for people to work together, helping them follow a plan. What if there’s only you in your business? Does it make sense to create an editorial calendar? Absolutely, but for different reasons. If your plan is in your head, … Keep reading…

Quick Prep for Business Phone Calls

Imagine this happened to you earlier today… You chatted on the phone for two hours with one of your favourite customers. You both laughed a lot and enjoyed catching up. It had been a while since you had a relaxed conversation with her. You’re smiling … Keep reading…

One Little Word Can Go A Long Way

It’s 2pm on a Thursday afternoon. I’ve been out all morning and discover urgent requests from two different customers as soon as I’m back at my desk. I already have a full plate for the afternoon and immediately realize I’m not going to be able … Keep reading…

How to Get People to Open Your Emails

How long did you think about the subject line of that email you just sent to your brand new client? Will they be interested or excited to open it? Or will they leave it sitting unopened, floating closer to the bottom of their inbox? I’ve … Keep reading…