Building Relationships versus Getting Shared

You just shared a most awesome resource with your followers on Twitter. It’s not your own resource but rather one you found on someone else’s blog. Regardless of the author, you know your followers will find it useful. Earlier you were busy sending an email … Keep reading…

Who’s on Your Team?

Leadership and teamwork disappeared when I left the corporate world and started my own business. Not the activities, just the words. Many small business owners seem to think these are concepts for big business. What did you depend on someone else for in the last … Keep reading…

Resist the Urge to Ask

Received this message on Facebook: What is your opinion about sending this kind of email below out? I am on the fence. (I’ve changed the name on their signature and company for privacy.) “Hi Natasha,We are doing a little organizing and noticed that it’s been a … Keep reading…

4 List Building Mistakes Beginners Make

Save yourself time, money and stress by avoiding these common mistakes. They can have a big impact on your success. #1. Having your sign-up in only one place The more places people see your sign-up form, the more subscribers you’ll get. Make sure it’s in … Keep reading…

When and How to Leave the Details

I’m a big fan of the detailed message, whether it is by phone or email. But, as Mary Jane Copps mentioned in her article The Illusion of the Detailed Message, they aren’t intended to build relationships – they’re intended to save time. From a customer service … Keep reading…