"People tell us who they are, but we ignore it because we want them to be who we want them to be.”If my target market consisted of 1000 of me, my marketing efforts would be so much easier. After all, I know what I like and don’t like. I know what makes me glad, sad or mad. I know my favourite colours and the best time to get me on the phone. I know when my payday is and when I read my mail. I know when I need new shoes or my roof shingled.
- Donald Draper
I’m not my ideal client but business would sure be easier if I was.
My ideal clients make decisions differently than I do. They prefer different communication methods and spend their money on different things. Their personalities and styles are different than mine. They probably make more money than I do. But they don’t know how to create a newsletter campaign like I do.
When things don’t go as I expect them to, it’s usually because a client didn't act, say or think the way I would have. (Darn them!) It's not a bad thing, just unexpected.
My ideal client will never be exactly like me – or they wouldn't need me. My best opportunities are found in those differences, not our similarities.
photo by Royce Bair
Originally published in Work Better, Not Harder July 16, 2013