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Showing posts from September, 2012

Sh*t Happens!

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I recently had to take a week off work unexpectedly and dash off to Ontario when my step-son went into the hospital. An hour before we hit the road, I was emailing clients and friends with promises of finishing up projects as soon as I arrived at the hotel room.

Silly me! After a 20 hour road trip, all I wanted to do was get to the hospital. That remained my priority for the next 4 days and thoughts of newsletters and websites were long gone.

On the day I left, my friend said all my clients would surely understand if their newsletters were late going out. After all, they have families too. There is no doubt in my mind that all of my clients would have been supportive and accepted my apologies... if that had happened.

But that didn't happen. The newsletters went out. The emails got answered. New sales were made. It was an unplanned test and we passed. Yay!

Last year I was smart enough to bring on a superwoman (Danielle) to work with me. Because we’ve been getting so busy this year…